Terms of Service
These Terms of Service (“Terms”) govern your use of Oasin Cleaning Services website and services. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
1. Service Agreement
By booking our cleaning services, you agree to enter into a service agreement with Oasin Cleaning Services. This agreement outlines the terms and conditions of the services provided, including pricing, scheduling, and cancellation policies.
2. Booking and Payment
To book our services, you must provide accurate and complete information through our booking forms. Payment for services is due at the time of booking, unless otherwise agreed upon. We accept payment through secure online payment processors or other agreed-upon methods.
3. Service Scope
Our cleaning services are provided as described on our website or as agreed upon with you. We strive to deliver high-quality services, but we do not guarantee specific results, as cleaning outcomes may vary based on factors such as the condition of the property and the cleaning methods used.
4. Cancellations and Rescheduling
If you need to cancel or reschedule a cleaning appointment, please notify us as soon as possible. Cancellations made within 7 days of the scheduled appointment may be subject to a cancellation fee. We reserve the right to cancel or reschedule appointments due to unforeseen circumstances.
5. Liability
While we take every precaution to ensure the safety of our staff and your property, we are not liable for any damages or injuries that occur during the provision of our services. We recommend that valuable or fragile items be secured or removed from the cleaning area prior to our arrival.
6. Feedback and Disputes
We welcome your feedback and strive to address any concerns or disputes in a fair and timely manner. Please contact us with any feedback or complaints, and we will work with you to find a satisfactory resolution.
7. Intellectual Property
All content on our website, including text, images, logos, and graphics, is the property of Oasin Cleaning Services and is protected by copyright laws. You may not reproduce, distribute, or modify any content from our website without our prior written consent.
8. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. By continuing to use our website and services after any changes to these Terms, you agree to be bound by the updated Terms.
10. Contact Us
If you have any questions or concerns about these Terms, please contact us at +1 925-766-4465